Agenda

March 9, 2022

Main Sessions

All times EST and subject to change

12:30pm

Wednesday March 9

Welcome & Intro

Profile Picture of Denise Turner Roth

Denise Turner Roth

President of U.S. Advisory Services

WSP

12:35pm

Wednesday March 9

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Keynote: Identifying and Responding to Emerging Trends in Government IT Acquisition

Join an expert analyst from the Massachusetts Institute of Technology (MIT) and Pega leaders as they:

  • Review current trends in IT acquisition.
  • Translate research into usable insights for government.
  • Strategize a future-ready public sector workforce.
  • Share an immediate and long-term roadmap for government IT investment.

Profile Picture of Stephanie Woener

Stephanie Woerner

Research Scientist

MIT Sloan School of Management

Profile Picture of Francis Carden

Francis Carden

VP, Intelligent Automation and Robotics

Pegasystems, Inc.

Profile Picture of Andrew McGlone

Andrew McGlone

Sr. Director, Product Marketing - Intelligent Automation

Pegasystems, Inc.

12:48pm

Wednesday March 9

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How Pega is Evolving Government

Governments are in one of the most dynamic, diverse periods in history. The struggle to modernize legacy systems while executing on their agency objectives is real. All while navigating funding, privacy and policy constraints. It is imperative to be innovative and agile in-order to better serve constituents, citizens and stakeholders and respond to ongoing changes in a timely fashion. Hear how Pega is evolving government by modernizing without replacing, simplifying while streamlining and future-proofing digital transformation.

Doug Averill

Doug Averill

Vice President, Global Industry Market Leader, Government

Pegasystems, Inc.

12:51pm

Wednesday March 9

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Sponsored

Creating More Intelligent Operating Environments with Pega – A Justice and Judiciary Perspective

The Pega platform brings best-in-class case management within reach to specific business processes. But how can federal agencies architect end-to-end processes spanning multiple touchpoints, scenarios and agencies that deliver a more consistent user experience and integrated user journey? Accenture Federal Services used service design principles to reimagine the Justice and Judiciary Journey to better protect the public, increase officer safety, and return minutes to mission. Learn how federal agencies can apply human-centered design, agile methods, and rapid prototyping to rapidly and iteratively build-out solutions that empower users through intelligent automation and data-driven insights. A key focus of this approach is addressing traditional data sharing obstacles, protecting data integrity to enable its more meaningful use across multiple applications.

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Kristen Giles

Innovation Architect

Accenture Federal Services

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Carl Holmquist

DOJ Case Management and Pega Lead

Accenture Federal Services

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David Marsh

Director, Industry Principal, Federal Government

Pegasystems, Inc.

1:02pm

Wednesday March 9

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Sponsored

How EY and Pega helped the United States Army Reserve transform its real property inspection process

For years, the United States Army had been using an outmoded system to conduct audits on real property, which includes land, buildings and equipment, across over 200,000 facilities with a total value of approximately $375 billion dollars. Because audit results are vital to the Army planning and decision making process, it turned to EY to help improve the manual systems in place. Recognizing the need for digital workflow transformation, EY partnered with Pega to develop an application to streamline and automate the audit process, generating remarkable results in quality improvement, time savings and data accuracy.

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David Holly

Sr. Real Property Accountable Officer

U.S. Army

Profile Picture of Jim Menard

James Menard

Government Public Sector

Ernst & Young

1:10pm

Wednesday March 9

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Sponsored

The Citizen Engagement Transformation Journey at the US Social Security Administration

Tarik Reyes, President of Peraton’s Global Health and Financial Solutions business Sector discusses with David Ellison, Associate Commissioner, Office of Digital Transformation, US Social Security Administration, the SSA’s Digital Transformation of Citizen Services. Come hear how the SSA is leveraging Peraton services and Pega’s Low-Code Platform to drive improvement in citizen services and learn how your agency can take a similarly transformative journey.

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David Ellison

Associate Commissioner

Social Security Administration

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Tarik Reyes

President, Global Health & Financial Solutions Sector

Peraton

1:22pm

Wednesday March 9

Programming Break

1:37pm

Wednesday March 9

Mid-Day Remarks

Profile Picture of Denise Turner Roth

Denise Turner Roth

President of U.S. Advisory Services

WSP

1:39pm

Wednesday March 9

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Increasing Tech Stack Agility with Low Code Solutions

Public sector organizations see the value of artificial intelligence (AI), but drawn-out deployment cycles make it tricky to build immediate solutions. However, defense leaders are now turning to low-code options to better harness the power of emerging technologies quickly and affordably. In this session, you will hear how low-code solutions have helped them adopt emerging technologies to better automate their operations, accelerate analytics, and accelerate digital transformation across departments.

Profile Picture of Dan Lynch

Dan Lynch

Chief Software Integration Officer

SOCOM

Profile Picture of Mike Madsen

Mike Madsen

Director of Strategic Engagement

Defense Innovation Unit

Profile Picture of Cynthia Stuebner

Cynthia Stuebner

Senior Director, Industry Markets, Defense

Pegasystems, Inc.

2:03pm

Wednesday March 9

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Sponsored

A Unified Approach for Medical Evidence Acquisition, Interview with a Former SSA Executive

Hear from former SSA Associate Commissioner, William Martinez, as he discusses Social Security’s initiative to increase its electronic efficiencies to keep up with the ever-changing information technologies of the health industry.

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Milad Bahrami

Senior Vice President & General Manager, Government Health & Safety Solutions

Leidos

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William Martinez

Principal and Founder

WestMart Solutions

2:10pm

Wednesday March 9

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Embracing Digital Transformation – Government Solutions Putting People First

Government missions and programs are too important to wait for large-scale, high-risk digital transformation. Agencies need innovation and modernization now, to ensure vital citizen, servicemember, and Veteran needs are met. Join the 6th annual Evolve for Government event to learn how Pega and our industry-leading partners are empowering agencies to achieve outcomes quickly and with real-time insights to improve decision making. Hear from government leaders and industry experts to learn how emerging technology and modernization approaches are delivering value faster for the taxpayer.

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Karen Correa

Chief Administrative Officer

Texas County & District Retirement System

Profile Picture of Dennis Licari

Dennis Licari

Director, Customer Success

EvonSys

Rosetta Carrington Lue

Rosetta Lue

Director, Industry Principal

Pegasystems, Inc.

2:30pm

Wednesday March 9

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Sponsored

Achieving Diversity & Inclusion Congruence with the Pega Platform

Federal agencies are launching initiatives to advance diversity, equity and inclusion (DEI) as part of their management agenda and strategic planning. Organizations are investing tremendous resources to improve their DEI but may not know where to start or how to integrate a suite of disparate tools. srcLogic, a Pega Specialized Partner, has developed a solution that unifies the end-to-end process to achieve Congruence. Organizations can use this single Pega application to assess where they are today, identify deficiencies with predictive analytics, set goals, take action, and measure performance and effectiveness. All supported by Pega's artificial intelligence and Sentiment Analysis, taking the guesswork and trial-and-error out of your efforts. Join us for a discussion and demonstration.

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Tara Teaford

Program Manager

srcLogic

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Joe Wofford

Senior Consultant

srcLogic

Profile Picture of Carola Cazenave

Carola Cazenave

Global Partner Ecosystem

Pegasystems, Inc.

2:38pm

Wednesday March 9

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The Future of Digital Government

Nearly overnight, organizations around the world were forced to change their long-held assumptions about how work is done and what tools are used to do the job. As the world returns to the new normal, how do we ensure that we continue to provide the accessibility and inclusivity created in this digital space in the post-pandemic world? During this session, join representatives from the Australian Digital Transformation Agency and the Wales Centre for Digital Public Services to explore the future of digital governments. They will cover digital trends at the intersection of technology and the workplace, key technologies to consider when thinking about accessibility and security, and provide examples and guidance for leading in the new landscape.

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Rhiannon Lawson

Head of Standards

Centre for Digital Public Services, Wales

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Ben Leech

Director of Sourcing and Reuse Policy

Digital Transformation Agency, Australian Government

Doug Averill

Doug Averill

Vice President, Global Industry Market Leader, Government

Pegasystems, Inc.

3:00pm

Wednesday March 9

Closing Remarks

Profile Picture of Denise Turner Roth

Denise Turner Roth

President of U.S. Advisory Services

WSP